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The Laird Noller Certified Pre-Owned Confidence Guarantee
We know you want to purchase your pre-owned vehicle risk-free from a dealership that will stand behind what they sell. At Laird Noller, we’re dedicated to complete, long-term customer satisfaction.
Our Certified Confidence pre-owned vehicles are inspected, reconditioned, and come with a CARFAX vehicle history report. Plus we give you extra piece of mind with our Certified Confidence exclusive warranties on every vehicle.
At Quick Lane, ® there’s a difference. You get extraordinary service for routine maintenance. Expect a full range of services performed by factory-trained experts who are dedicated to doing the work right the first time, every time.
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Very professional. Got us back on the road quickly. This survey is NOT customer friendly. It requires 25 words for a review. Why? What if I wanted to submit a shorter one? I rated price one star because it is not applicable. I had warranty work done. I can't remember the person that waited on me, but the survey won't submit if I don't name someone. Hopefully, what I wrote will work. If you are asking people to submit a review, you should give them the latitude to answer without minimums or a "you-must-select-one" requirement when, sometimes the choices don't work.
Great people
We purchased a Hyundai here in 2015 and have had no issues with it until very recently. The engine went out on my Sonata and Laird Noller did everything they could to get me back in my vehicle as quick as possible. After finding out the engine was covered by a extended warranty (YAY!) we then realized the engine needed was on backorder. I was given a loaner car to use (a very nice 2018 Elantra) and the service techs were helpful in keeping me up to date on my car. I couldn't be more pleased with the service I received. Thank you to Raymond and the rest of the Laird Noller service team!!
I was pleased with the short time it took to service my two vehicles. Not much more to say, I think you are making this too hard as I have already submitted this at least five times to no avail.
Several technicians were involved in this work and they worked very well to coordinate the tasks to finish in a timely manner. The service manager. Raymond did an excellent job keeping me informed along the way. I will return here for service any time.
All I can say is that Steve May is a wonderful service center representative. He let me know as soon as they found out the problem my 2013 Ford Fusion. He made arrangements for me to have a loaner for the duration of the repair. He also took the initiative to order the recall part that I had totally forgotten about. Steve also went above and beyond by working with the extended warranty folks to get me my refund on the tow truck. If you ever need great automotive customer service, go see Steve May at Laird Noller of Topeka, Kansas
Laird Noller took care of the problem with the CPU and offered me a loaner vehicle while the car was in the shop. They were good to keep me posted on the warranty work and also fixed a little problem that was not covered under warranty at no charge to me.
Appreciate the courtesy, service and adjustments made for picking me up. Having options is always a plus. I have confidence in staff and their advice.
Very friendly experience made buying my truck enjoyable Bryan George talk with me and got me just what I wanted also spoke with Greg in the service dept about what he done with the truck during his inspection very delightful to visit and Griffith helped me with a loaner vehicle also very helpful and friendly he even loaned me his own car because they did not have one ready and I was on a time schedule that’s going the xtra mile thanks to all of you all job well done
Excellent. Rollie did a fantastic job as always keeping me informed as to what is going on with my vehicle. I will continue to come here.
As always - greatness starts with the first interaction and Steve May always puts his best foot forward. He is quick, thorough, and always professional - thank you Steve for another great experience
Welcome To Laird Noller Auto Group
Laird Noller Automotive Group provides award-winning brands like new Ford, Hyundai, Mazda, and Lincoln for the greater Topeka, Lawrence, Manhattan, Junction City and Kansas City areas. Our friendly and professional staff will take you under their wings to get you the best price and fit for your family.
We have a large selection of inventory, so whether it is a new or used car, you’ll be sure to find what you’re looking for. We carry it all, the latest Ford trucks, new and used sedans, SUVs, crossovers and hybrids. Feel free to check out our new and used inventory online or call us if you are looking for something specific.
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